15:5 Use Abbreviations Sparingly
Strength of Evidence:
Document Type: Guideline
Web Content - Writing
Show complete words rather than abbreviations whenever possible.
The only times to use abbreviations are when they are significantly shorter, save needed space, and will be readily understood by typical users. If users must read abbreviations, choose only common abbreviations.
Ahlstrom, V. & Longo, K. (2001). Human factors design guide update (Report number DOT/FAA/CT-96/01): A revision to chapter 8 - computer human interface guidelines. Retrieved November 2005, from http://acb220.tc.faa.gov/technotes/dot_faa_ct-01_08.pdf.
Engel, S.E. & Granda, R.E. (1975). Guidelines for Man/Display Interfaces (Technical Report TR 00.2720). Poughkeepsie, NY: IBM.
Evans, M. (1998). Web Design: An Empiricist’s Guide. Unpublished master’s thesis. Seattle: University of Washington. Retrieved May 2003, from http://response.restoration.noaa.gov/webmastr/webdesgn.pdf.
Smith, S.L. & Mosier, J.N. (1986, August). Guidelines for designing user interface software. The MITRE Corporation Technical Report (ESD-TR-86-278).
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