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10:14 Link to Supportive Information

Relative Importance:

Relative Importance rating of 3 out of 5

Strength of Evidence:

Strength of Evidence rating of 2 out of 5

Document Type: Guideline


Topic:

Links


Guideline:

Provide links to supportive information.


Comments:

Use links to provide definitions and descriptions to clarify technical concepts or jargon, so that less knowledgeable users can successfully use the Web site. For example, provide links to a dictionary, glossary definitions, and sections dedicated to providing more information.


Sources:

  • Farkas, D.K. & Farkas, J.B. (2000). Guidelines for designing web navigation. Technical Communication, 47(3), 341-358.
  • Levine, R. (1996). Guide to Web Style. Sun Microsystems.
  • Morrell, R.W., Dailey, S.R., Feldman, C., Mayhorn, C.B., & Echt, K.V. (2002, April). Older adults and information technology: A compendium of scientific research and web site accessibility guidelines. National Institute on Aging Report. Bethesda, MD.
  • Zimmerman, D.E. & Prickett, T. (2000). A usability case study: Prospective students use of a university web page. Proceedings of the 2000 Society for Technical Communication Annual Conference.

Good Example:

Clicking on a highlighted word brings up a 'pop-up' box which provides the user with the definition of the selected word.

10_14_good_example

Related Usability Guidelines: